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Help and support

One-on-one support and assistance for HDR candidates and researchers at RMIT University can be requested  via the request research advice form. The Library Research Services team can assist with choosing a reference management software, getting started with EndNote, Zotero and Mendeley, as well as providing advanced support for these applications.

You can also request assistance with EndNote through Ask the Library chat and email service and find further information and advice in the EndNote subject guide. There are many online tutorials available from EndNote’s website, as well as a very useful YouTube channel.

For more help with Zotero, check their online help or the community developed video tutorials.

Mendeley provides online help via instructional help guides and also has its own YouTube channel.

For more information about Mendeley and Zotero, you can also consult the library’s Alternatives to Endnote page.

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